Arlo Doorbell Won’t Connect to the Base Station: How to Fix?

Need help connecting your Arlo Video Doorbell to the Base Station? Read on for solutions. Before you begin, make sure your network is functioning properly. An internet connection is necessary for the video stream to be transmitted via Wi-Fi, even if both devices are wireless-enabled.

Why Is My Arlo Doorbell Not Connecting to the Base Station?

Have trouble connecting your Arlo Video Doorbell to the base station? Don’t worry, we’ve got a solution for you. By updating your app and ensuring compatibility with the Ultra SmartHub, you can easily resolve any connection issues.

To get started, make sure you have the latest version of the Arlo app installed on your device. This will ensure that any problems with the Ultra SmartHub are taken care of. Don’t let connection issues hold you back – update and enjoy seamless connectivity with your Arlo Video Doorbell today!

How to Fix Arlo Doorbell Not Connecting to the Base Station?

Here is how to connect your Arlo doorbell won’t connect to the Base Station:

1. Rebooting Your Base Station

Boost your Arlo Video Doorbell’s connection by rebooting your Base Station. Just follow these simple steps:

  • Unplug the AC power plug from the Base Station.
  • Wait for 15 seconds.
  • Plug the AC power plug back in.

2. Check Your Network Settings

Is your Base Station online? Look for a green light. If you see an amber light, it means there might be a connection error. Don’t worry, we can help you troubleshoot and fix this issue. Try changing your Wi-Fi network, replacing your Ethernet cable, rebooting, or factory resetting the Base Station.

3. Update Your Arlo app

Improve your Arlo app by updating it! Updates often include bug fixes that can resolve connectivity issues. Don’t forget to download the updates from Google Play or the Apple App Store before attempting any other troubleshooting steps.

4. Bring Your Arlo Doorbell and Base Station Closer Together

Is your Arlo Video Doorbell not connecting to your Base Station? It could be because it’s too far away. Make sure your Base Station is within 300 feet of the doorbell for a reliable connection.

5. Reconnect Your Doorbell to the Base Station

Boost your troubleshooting process by starting with a power cycle before resorting to a factory reset. This simple step may be all you need to fix the issues.

  • Get started with the Arlo app on your iOS or Android device.
  • Simply open the app and tap on “Settings” followed by “My Devices”.
  • Select the Arlo camera or doorbell that suits your needs perfectly.
  • On the Devices screen, easily access the settings for your Arlo device by tapping on the Settings icon.
  • To remove a device, scroll down to the bottom of the Device Settings screen and click on “Remove Device” in the bottom right corner.
  • If you want to remove your account from a device, we’ve got you covered too.
  • To add a new device, head over to the Devices screen and choose your camera or doorbell from the list. Tap “Add” to effortlessly add the device.
  • Follow the in-app steps until Arlo detects a SmartHub or Base Station

Once again, simply follow the steps in the app to connect your camera or doorbell to the SmartHub or Base Station.

6. Reset Your Arlo Doorbell

Here is how to reset your Arlo doorbell:

  • Find the reset button on the back of the doorbell.
  • Hold it down for approximately 15 seconds. Certain models may require a push pin or paper clip to access this button.
  • If you have successfully performed a hard reset, the LED ring around the doorbell button will flash white.
  • Once the doorbell has been reset, you will need to re-add it to your account, similar to a software reset.

7. Update Your Arlo Doorbell’s Firmware

Is your Arlo Video Doorbell not connecting to your Base Station? It could be because your doorbell’s firmware version is outdated. Don’t worry, though. Follow these simple steps to update your Arlo Video Doorbell’s firmware and get it working smoothly again:

  • Open the Arlo app on your phone or tablet.
  • Go to Settings and select My Devices.
  • Find your Arlo Video Doorbell from the list of devices.
  • Tap on Device Info and choose Firmware Update.

Troubleshooting Tips for Arlo Base Station Detection Issues

Have trouble syncing your Arlo base station to the app? If the base station is connected to your network but not syncing, you might be experiencing a detection problem. Here are some tips to help you troubleshoot:

  • Make sure your mobile device is connected to the same Wi-Fi network as the base station. If you have a dual network with 2 SSIDs, try switching to each network and see if that helps.
  • Disable any VPN or Ad guard software on your mobile device.
  • Enable Location and Bluetooth on your device to improve device discovery.
  • If all else fails, try using a different mobile device to onboard the base station.

By following these steps, you should be able to resolve any syncing issues and get your Arlo base station up and running smoothly.

Is it Possible to Operate Arlo Cameras without a Base Station?

No base station is required! The Arlo Video Doorbell works seamlessly on its own. And guess what? You can choose to connect it to the Arlo SmartHub or simply use your smartphone’s Arlo app to control it.

The Arlo Q and Arlo Q Plus cameras connect directly to your Wi-Fi router, no need for a base station. However, when it comes to the Arlo Wire-Free and Arlo Pro Wire-Free cameras, the base station is necessary.