Ring Doorbell Delay: How to Troubleshoot?

Fix your Ring Doorbell 2 delay issue by following two simple steps. First, ensure your internet connection is secure. Then, proceed to restart your Ring Doorbell 2.

Protect yourself against trespassers, home-breakers, and suspicious individuals with the Ring Video Doorbell.

Recently, a number of Ring doorbell users have reported occasional lagging issues. This includes delays in the doorbell chime, slow video feed, and latency in receiving alerts.

Spot and Fix Ring Doorbell Delay with Effective Troubleshooting Techniques. Discover the root causes of delays and learn how to resolve them with this informative article.

What Are the Possible Reasons for Delay in Ring Doorbell?

Here are some reasons for the delay in Ring Doorbell:

1. Weak and Unstable WiFi Signals

Trouble connecting your Ring Doorbell to Wi-Fi? Don’t let this issue impact your doorbell’s performance. The presence of obstacles between your router and doorbell can lead to weak internet signals.

2. Crowded Wi-Fi Networks

Assess the number of gadgets that rely on an active internet connection and focus only on the necessary ones. To reduce the number of devices, disconnect or power off those that are not in use.

For increased sophistication, consider connecting your Ring Video Doorbell to both a 2.4 GHz and a 5 GHz signal on alternative systems. This will enhance the speed of your home’s Wi-Fi network.

The more devices that connect to your internet and use the network, the weaker your WiFi signal becomes, leading to lagging issues.

3. Insufficient Power

If your Ring doorbell is experiencing lag or delayed response, the root cause could be insufficient power. In some cases, a loose electrical wire might also be the culprit behind these frustrating issues.

4. Connectivity Issues

Connectivity problems between the Doorbell 2 and the mobile app can cause delays in receiving accurate notifications and alerts. Even on the latest smartphones, it can be challenging to have smooth live streaming and receive immediate alerts when someone is at the door.

How to Fix Delay in Ring Doorbell?

Looking to fix the Ring Doorbell delays? Here are troubleshooting tips and solutions to help you out.

1. Check Your Internet Connection

A slow internet connection can cause delays in receiving alerts from your Ring Doorbells. In addition to this, there may be other network issues affecting the performance of your doorbell.

To start, make sure your phone has a reliable Wi-Fi connection or is connected to a high-speed mobile network.

Next, confirm that your Ring Doorbell has a stable internet connection. Open the Ring app and navigate to the Device Health section.

Then, within Device Health, navigate to “Network” and assess the Wi-Fi signal strength.

If you have a strong internet connection but are still having issues, here are some additional methods you can try:

  • Relocate your router to improve connectivity.
  • Amplify the signal by using a Wi-Fi extender, such as the Ring Doorbell Chime, if the router is too far away.
  • Remove any obstacles that could interfere with the connection between your Wi-Fi router and Ring Doorbell, such as windows, doors, glass, or furniture.
  • Limit the number of devices connected to your router to ensure optimal performance.

2. Restart Your Ring Doorbell

Resolve Delayed Notifications on Your Ring Doorbell: Restarting the Doorbell can swiftly fix any glitches that may be causing notifications to lag. Say goodbye to delays.

Restart your Ring Doorbell easily by following these simple steps in the app. First, access the settings menu where you’ll find the restart button. To ensure a proper restart, turn off your Ring Doorbell, wait at least 5 minutes, and then turn it back on again. It’s as easy as that!

Try this quick restart method that worked wonders for me.

3. Factory Reset Your Ring Doorbell

If you’re experiencing delayed responses, the restart option usually resolves the issue for most people. But if the problem persists, performing a factory reset on the Doorbell may be necessary.

Here is how to factory reset your Ring Doorbell:

  • To reset your Ring Doorbell, locate the orange-colored hard reset button. This button can be found on the rear panel of certain versions or within the frontal faceplate on some variants’ front sides.
  • Before starting the reset procedure, remove your doorbell from the door. Then, press and hold the orange button for approximately 15 seconds.
  • When you release the button, the Ring Doorbell will glow multiple times, indicating that the reset is in progress.
  • After the reset is finished, start the setup process to resume receiving notifications.

For efficient problem-solving with the Ring Doorbell 2, a factory reset is the optimal solution.

4. Disable Battery Optimization Feature

Having trouble with a delay in receiving notifications from your Ring doorbell on your Android device?

If you’re using certain Android phones, there’s a battery optimization feature that can be activated when using the Ring app. This feature helps extend battery life by putting the app to sleep when it’s not in use.

If you have put the Ring app to sleep on your smartphone, you may experience disruptions in notifications, especially when the screen goes into sleep mode.

In order to receive alerts promptly, you need to manually wake up your phone or open the app.

To resolve any issues and begin receiving alerts as soon as possible, it is advisable to disable this option if you have enabled it.

5. Enable Notifications in Your Phone’s Settings

One possible cause of delayed Ring Doorbell notifications is the settings on your phone. For instance, if you have activated the “Do Not Disturb” feature on your iPhone, it may lead to delays in receiving Ring doorbell notifications.

Similarly, if you have deactivated notifications in your phone’s settings, you may also experience delays.

To resolve the issue, please make sure that you have enabled notifications in your phone’s settings. Also, ensure that you have not activated any other modes, such as silent or meeting modes, which could potentially block alerts from the Ring app.

6. Remove the Cache Data From Your Ring App

If you’re experiencing issues with your Ring Doorbell notifications, it could be due to a corrupted cache or data on your Ring app. In such cases, deleting your app’s cache and data can help resolve the problem and restore smooth functionality.

If you want to remove the cache data from your Ring app, follow these steps:

  • Go to Settings on your phone and select the Apps option.
  • Inside the Apps menu, find and select the Ring app.
  • Choose the option to erase app data and cache.

Next, do the following:

  • Hit the “Clear Cache” option.
  • Close the app and reopen it.

For iPhone users, you can delete the cache by doing the following:

  • Open Settings and select General.
  • Click on Storage and then “Manage Storage.”
  • Find the Ring app and select it.
  • Hit the “Offload App” option to delete the cache and stored data.

7. Contacting Ring’s support team

If you haven’t been able to resolve the delay issues with your Ring doorbell using the mentioned methods, we strongly recommend contacting Ring’s support team as a final option.

Amazon’s customer service record stands out among its competitors, making it an excellent choice for purchasing devices. The team is highly knowledgeable and trained in addressing any issues you may encounter, ensuring a favorable outcome that meets your expectations.

Frequently Asked Questions

What factors contribute to prolonged connection times for Ring doorbells?

Three common reasons for Ring doorbell performance issues are slow internet speeds, a weak network connection between the router and the device, and a poor internet connection on your smartphone.

What is the average delay time for Ring Doorbell?

Experience instant notifications with the Ring Doorbell. If you’re facing delayed notifications, restore optimal functionality by simply resetting the doorbell.

Are Ring Cameras Constantly Recording?

Ring Doorbell cameras activate video recording when motion is detected or when you need a live stream of your front door. However, it does not currently have the ability to record 24/7.

What are the reasons behind the slow recording of Ring cameras?

Factors such as the distance between your router and the device, your house’s design, or interference from other electronics can all impact the camera’s signal strength. Additionally, surrounding objects like concrete, masonry, iron, reflective surfaces, or shutters can weaken or disrupt the signal.