Why is My Ring Doorbell Not Detecting Motion?

The Ring doorbell detects movement within a specific range. If the motion detection feature is not functioning, the doorbell loses its effectiveness as a security device.

Motion detection problems are a frequent occurrence, particularly among new users. To assist you in resolving the issue with your Ring doorbell, we have created a user-friendly guide consisting of simple steps. Get your doorbell up and running again in no time with our comprehensive instructions.

Why is My Ring Doorbell Failing to Detect Motion?

The root cause of this issue is an outdated firmware version. It is crucial to verify the firmware’s currency whenever the Ring Doorbell undergoes a software update. Failure to update the firmware may result in malfunctioning motion detection.

Possible causes of this issue include incorrect sensitivity settings, obstructions, a blocked or dirty lens, lack of network connectivity, low battery levels, and motion distance and sensitivity. To resolve the problem, it is crucial to thoroughly troubleshoot by investigating each of these potential causes to pinpoint the root of the issue.

How to Fix Ring Doorbell Not Detecting Motion?

Are you tired of your doorbell failing to send alerts when someone approaches the door? Discover the reasons behind this issue with our comprehensive troubleshooting guide for Ring doorbell motion detection.

1. Verify Motion Alert Settings in the Ring App

Motion Alert Settings

Did you know that in the majority of cases, the reason why a Ring doorbell fails to detect motion is because users have disabled Motion Alerts in the Ring app? This is particularly common among new users. To avoid this issue, simply open your Ring app on your iOS or Android device and make sure that both the Motion Alerts and Ring Alerts buttons are switched on. Keep an eye out for the blue “on” indication.

2. Check the Motion Sensitivity

To ensure accuracy, it is important to verify the functionality of the sensors by ensuring they are not obstructed by any objects.

Once you have confirmed that the path is clear, it is crucial to check the motion sensitivity of your video doorbell.

To enhance the sensitivity of your doorbell’s motion settings, simply open the Ring app, tap on Menu, select the doorbell, and then navigate to Motion Settings Sensitivity. Adjust the slider to the right for optimal sensitivity.

3. Check for Motion Detection Abilities

To ensure that your Ring app’s motion notifications are working properly, it’s important to verify if the doorbell’s camera is detecting any motion.

Ideally, your camera should send push notifications to your phone whenever there is movement within its motion detection zones, giving you the ability to see who is at your door.

To test this, simply activate a motion detector and check if you receive accurate and instant alerts on your phone.

4. Install Your Camera Without any Obstructions

Discover the innovative Ring doorbell, designed to detect motion and light changes through the use of Passive Infrared (PIR) technology. With the ability to customize camera sensitivity, simply filter the amount of heat detected to meet your specific needs.

To ensure optimal functionality, it is crucial to install your camera without any obstructions. This includes avoiding any obstacles such as glass panes that may impede the PIR technology. Enjoy seamless monitoring and heightened security with the unobstructed power of Ring.

5. Adjust Motion Frequency Setting

Take control of your Ring camera’s motion detection with our convenient motion frequency setting feature. With the ability to adjust how often the camera should check for motion, you can tailor your camera’s monitoring to your specific needs.

Increase the motion frequency setting for constant monitoring, ensuring that every movement is captured. On the other hand, lower the setting to reduce the frequency of motion detection, conserving battery life for our battery-powered cameras.

Explore the flexibility of motion frequency settings and optimize your camera’s performance today.

6. Optimizing Mounting Angles for Better Performance

Have trouble with motion detection on your Ring Doorbell? Don’t worry, there’s a simple solution. By positioning the mounting angle correctly, you can ensure that the camera accurately detects motion at the right time.

For instance, if your doorbell is placed too high, it might miss people climbing up the staircase. To address this issue, try angling the doorbell downwards using a chip, screw, or block to expand its field of vision.

Additionally, adjusting the motion zone slider or toggling specific zones on or off in the Ring app can further enhance the doorbell’s ability to detect motion.

Don’t let motion detection problems hinder your security. Take control with these effective solutions.

7. Adjusting Motion Sensitivity Settings

Is your Ring doorbell not detecting any motion even though it is positioned correctly? One possible reason could be that the sensitivity setting is too low.

Motion Sensitivity Settings

To adjust the sensitivity of your Ring doorbell, follow these steps:

  • Open the Ring app and tap the three lines in the top left corner.
  • Select the video doorbell option.
  • Choose “Motion Settings.”
  • Look for the motion sensitivity slider, which is the third option in the menu.
  • Slide it further to the right to increase the motion sensitivity.
  • After adjusting the setting, retest your camera to see if the motion detection improves.

By increasing the motion sensitivity of your Ring doorbell, you can ensure that it detects motion more accurately.

8. Enlarge Your Motion Zones

If your Ring camera isn’t picking up motion, it’s possible that your Motion Zones aren’t big enough. Follow these steps to enlarge them:

Motion Settings
  • Launch the Ring app and choose your Ring Doorbell.
  • Go to “Motion Settings” and select “Camera Motion Zones” or “Edit Zones”.
  • Adjust the motion zones as needed.
  • Double-check that all Motion Zones are enabled and set to the maximum range.
  • Save your updated settings and exit the app.

9. Disabled “Do Not Disturb” Setting on Your Phone

To ensure you receive motion alerts, please make sure the “Do Not Disturb” setting on your phone is disabled. This setting, represented by the moon icon, indicates that you do not wish to receive any alarms or notifications.

If the “Do Not Disturb” feature is active, simply turn it off. Access the shortcut menu on your phone and tap the moon button. Then, retest your camera to confirm if you are now receiving motion alerts.

10. Resetting Your Ring Doorbell

Here is how to reset your Ring Doorbell:

  • Press and hold the orange button (reset button) for 15 seconds.
  • The device’s LED indicator will flash, indicating that it is attempting to establish connections.
  • If resetting the doorbell through the app is not successful, you can also try resetting it by removing and reinserting the battery.

11. Check for Firmware Updates

To check for firmware updates on your Ring Doorbell, simply follow these steps:

  • Open the Ring App.
  • Click on the three horizontal dots located in the top left corner.
  • Select the Device Health tab.
  • Scroll down to find the firmware version information for your device. If there is a newer version available, the app will notify you and provide instructions for updating your device.

Receive an instant notification when an update is ready for your device. Easily update by clicking the designated button.

Make sure to connect your doorbell to a power source and the internet to successfully upgrade its firmware.


If your Ring doorbell is not detecting motion, we have several troubleshooting tips that can assist you. One common reason for motion sensor issues is accidentally disabling the motion alert on your device. Remember to always check that your motion alerts setting is turned on.