Are you experiencing connectivity issues with your Wyze doorbell? You’re not alone. Though the device generally performs well, some users may occasionally face Wi-Fi connection problems.
Don’t worry, we’ve got you covered. Keep reading to learn how to troubleshoot this issue and keep your Wyze doorbell running smoothly.
What are the reasons for Wyze Doorbell not connect to WiFi?
If you’re having difficulties connecting your Wyze Video Doorbell to your WiFi network, there could be a few possible causes.
1. Outdated Wyze app
It’s possible that your Wyze app is out-of-date and incompatible with your device. Ensure that you’ve updated your Wyze app to the latest version.
2. WiFi network issues
Another reason why your Doorbell may have difficulty connecting to your WiFi network could be due to interference from other devices or low signal strength. Check if there are any issues with your WiFi network.
3. Malfunctioning Doorbell
If neither of the above solutions resolves your issue, it’s possible that your Doorbell itself is faulty and needs to be replaced.
How to fix Wyze Doorbell not connecting to WiFi?
1. Update your Wyze Doorbell app
If you’re experiencing difficulty establishing a connection between your Wyze Doorbells and WiFi, it may be due to an outdated version of the Wyze App. Outdated apps lack the necessary software support and bug fixes, which can cause connection issues. To ensure a smooth connection, it’s important to keep your Wyze App up to date.
Here is how to update your Wyze app:
- Open the Google Play Store or App Store, depending on your phone.
- Search for “Wyze app” in the search bar.
- Select the Wyze app from the search results to reach the download page.
- Click “Update” to download the newest version of the app.
2. Try rebooting your Wyze Doorbell
If you’re having trouble connecting your Wyze doorbell to Wi-Fi, it could be due to errors within the device. Luckily, rebooting the doorbell can often resolve the issue.
To reboot your Wyze doorbell and get it connected to Wi-Fi, follow these simple steps:
First Step: Flip the Breaker
To reset your Wyze Doorbell, start by flipping over the doorbell breaker. This will turn off the doorbell.
Second Step: Wait for 30 Seconds
Wait for at least 30 seconds before proceeding. This will give the doorbell enough time to completely power down.
Third Step: Turn the Breaker and Doorbell Back On
Turn on the breaker and your Wyze Doorbell. Your device should now be reset and ready to use again.
3. Power Cycling Your Wyze Doorbell
Are you having issues with your Wyze doorbell like not being able to see the live view or hear any sound? Try power cycling it! Simply unplug the doorbell from its power source for a few seconds and then plug it back in to potentially solve the problem.
4. Ensure that your router is operating on the 2.4GHz band
If you’re still having trouble connecting after trying the aforementioned fixes, ensure that your router is operating on the 2.4GHz band. You can switch Wi-Fi bands via your router’s admin page. Refer to your router’s user manual for guidance.
Additionally, make sure you enter the correct Wi-Fi password in the Wyze app and that your router is in close proximity to the doorbell during setup.
If you’ve followed all of the steps above and your doorbell still won’t connect, move on to the next troubleshooting option.
5. Update your Wyze Doorbell firmfare
Here’s a simple guide to updating your Wyze doorbell firmware:
- Open the Wyze app on your phone.
- Choose your Wyze Video Doorbell under “Home.”
- Click “Settings,” then “Device Info,” and check your firmware version for the availability of an update.
- If there is an update available, click “Update” to begin the process.
Take care of your home security with ease by staying up-to-date on firmware.
6. Factory reset your Wyze Video Doorbell
If you’re having trouble with your Wyze Doorbell and nothing seems to be working, a factory reset may be your last option. Follow these simple steps to reset your device:
- Press and hold the doorbell button until the status light turns solid yellow.
- Push the button up and continue holding it until the status light flashes yellow.
- Release the button and wait until the light turns solid blue.
Wrapping up
It is clear that the Wyze Doorbell can be an extremely helpful tool for increasing security and convenience when it comes to your home. From motion detection to two-way audio, the Wyze Doorbell offers features that many other doorbells on the market do not have. However, when attempting to connect the Wyze Doorbell to WiFi, there are several steps users should take that may help make this process go more smoothly. First, check for any interference with other devices connected to the same network. If no interference is detected, then try rebooting both the router and Wyze Doorbell and check their connection distance. Reinstalling or updating firmware may also be necessary depending on which model of the device is being used. With these steps in mind, you should be able to get your Wyze Doorbell connected in no time!
