Ring Doorbell Camera Showing in Black and White: How to Fix it?

Is your Ring doorbell in black and white? It may be stuck in night mode. No worries! Simply restarting your doorbell should do the trick. Additionally, if you’re experiencing an unwanted shade on your doorbell, you can improve the lighting or adjust its position to resolve this issue.

In this blog, we will guide you through troubleshooting your Ring Doorbell Camera to restore vibrant colors and elevate your home security system.

Why is My Ring Doorbell Camera Showing in Black and White?

Are your Ring Doorbell camera recordings showing up in black and white instead of color? Don’t worry, we’ve got you covered. There are a few common reasons why this might happen, but luckily, there are simple steps you can take to resolve the issue.

Firstly, it’s possible that your camera is locked in night mode, which can result in black-and-white footage. We’ll show you how to adjust this setting.

Secondly, infrared lights used for night vision can sometimes interfere with the lighting, causing the camera to display grayscale footage. We’ll explain how to address this problem.

Lastly, if there isn’t enough available light, such as in shaded areas, your camera might default to black and white. We’ll guide you through potential solutions.

Resolve this issue to guarantee the full functionality of your Ring Doorbell camera and ensure the utmost security for your home and loved ones.

How to Fix Ring Doorbell Camera Showing in Black and White?

Here is how to fix your Ring doorbell showing in black and white:

1. Restarting Your Ring Doorbell

To resolve night vision issues on your doorbell, follow these steps to restart your Ring Doorbell:

• Press and hold the orange button located at the back of the doorbell for 15-20 seconds.
• Release the button when the light begins to flash.
• Allow the device to restart, which may take up to five minutes.

2. Adjust Infrared Settings

Easily enhance your infrared setting with just a few steps on the ring App. Follow these instructions:

• Open the App and click on the three dots at the top right corner.
• Access the device settings by selecting the Gear icon.
• Navigate to the Video settings tab.
• Locate and click on the Night Vision option.
• Simply switch it to Auto for automatic infrared adjustment.

Take control of your device’s infrared settings effortlessly with the Ring App.

3. Enhancing Ring Doorbell Environment with Optimal Lighting

If you are still experiencing difficulties resolving the issue, there may be a concern with the doorbell’s environment. The low lighting in the vicinity could be triggering the activation of night vision.

To address this, it is necessary to enhance the lighting in the area surrounding the camera.

If your porch suffers from inadequate lighting caused by obstructions such as shades or trees, consider installing an overhead light.

Furthermore, it is worth noting that Ring has recently updated the required threshold to activate night vision.

4. Relocating your Ring Doorbell

Consider relocating your doorbell, a simpler task if it hasn’t been hardwired. Alternatively, you could enhance the lighting around the area. Another option is to install a Ring video doorbell on your door. If you’re open to relocating the entire system, moving the doorbell is a viable choice. Before making any moves, it’s advisable to shine a light on the camera and see if this resolves the issue.

5. Reset Your Ring Doorbell

Are you dealing with a black-and-white problem with your Ring Doorbell? Resetting the device can be a powerful solution to address software or hardware issues that may be causing the problem.

Instructions for resetting the Ring Doorbell:

• Begin by removing the doorbell from its mounting bracket, or by unscrewing the bottom screw and taking off the faceplate.
• Locate the large orange setup button on the back or side of the device. Press and hold this button for a minimum of 15 seconds.
• The doorbell’s front light will flash for a few minutes, indicating that the reset process is underway.
• Wait until the light switches off to confirm that the reset is complete. The device will now be in setup mode.

6. Update Your Device’s Software and Firmware

For optimal performance and to fix the black-and-white issue with your Ring Video Doorbell camera, follow these simple steps:

• Open the Ring app on your device and tap the menu icon in the top left corner.
• Select your Ring device and go to “Device Health” to check for firmware updates.
• If an update is available, simply restart your device to trigger the update.
• Make sure both the Ring app and your device’s operating system are up-to-date.
• If the issue persists, contact our warranty department for further assistance.

Don’t forget, that regularly updating your device’s software and firmware is crucial for optimal performance.

7. Ask for Help

If you’ve exhausted all attempts to resolve the Ring Doorbell Stuck in Black and White issue, don’t hesitate to reach out to the knowledgeable Ring Technical Support Team.

They possess the expertise to perform troubleshooting steps and enhance the brightness and exposure of your Ring Doorbell for a seamless experience.

Do Ring Doorbells Boast Color Night Vision?

Introducing the advanced Ring Video Doorbell Pro and Ring Video Doorbell Elite, equipped with cutting-edge night vision capabilities. These innovative doorbells utilize surrounding light to enhance depth perception.

For our other Ring doorbells, we have enhanced their visibility in low-light conditions. This ensures that they deliver high-quality images with improved sharpness during nighttime.