Are you having trouble getting your Eufy doorbell to connect with Wi-Fi? You’re not alone — this is a common problem. Before calling customer service, take the time to investigate: checking for updates or troubleshooting on your end may be all that’s needed for an easy resolution!
What are the reasons of Eufy doorbell won’t connect to WiFi?
Before diving into possible solutions to the common issue of a Eufy doorbell not connecting to WiFi, let’s take a closer look at why this may be happening.
1. Router operating on a band other than 2.4GHz
If your Eufy doorbell won’t connect to WiFi, it could be due to the router operating on a band other than 2.4GHz—the only frequency that is compatible with this device. Consider double-checking the settings of your router and confirming it’s using the correct band for optimal performance!
2. Blocking traffic from P2P networks
From your ISP’s perspective, file-sharing services that use peer-to-peer protocols such as BitTorrent, Gnutella, and eDonkey2000 can cause bandwidth problems; these are mainly due to the fact they enable users to share large files like movies or music. As a result of this strain on their data infrastructure, many ISPs take measures such as blocking traffic from P2P networks or throttling speeds for those who access them.
3. Configuring issues with your router
Ensure your entire home network is connected the right way by reconfiguring your router. This will allow all devices on the same local access point instead of having them each configured independently with a wireless gateway.
Troubleshoot Eufy doorbell won’t connect to WiFi
1. Your router is operating on the 2.4GHz band
With the Eufy doorbell, it’s easy to stay connected to your home no matter where you are. To ensure a successful live feed experience though, make sure that your router is operating on the 2.4GHz band
Ensure you’re taking advantage of your router’s dual-frequency capability; make certain the 2.4GHz band is enabled and limit connected devices to keep getting an optimal streaming performance.
To ensure a successful connection, make sure your Eufy doorbell is within 30 feet of the router. Once you’ve entered the Settings menu, input the password in the required Network Security Key field and enjoy a secure WiFi experience with uninterrupted signal strength.
2. Reset Eufy Doorbell camera
For a fresh start, press and hold the reset button on your camera’s back panel for 10 seconds. After restarting it, retake the steps to connect its WiFi network. If that doesn’t do the trick, we recommend you try out some of our other suggested methods!
- To ensure smooth connectivity, make sure your Eufy Video Doorbell is within the optimal range of your WiFi router.
- To optimize your wireless connection, explore different channels on your router to find the best signal strength.
3. Investigate channel compatibility issues with your doorbell
Your Eufy doorbell needs a strong connection to your WiFi router in order for it to work properly. In some instances, the signal between the two may be weakened due to competing channels and result in difficulty connecting. To ensure optimal performance of your device, investigate channel compatibility issues that could interfere with reception!
To get your HomeBase connected, make sure you have a 2.4GHz WiFi connection available, and then open the Ring app to complete the setup in just 4 quick steps!
- First, go to Menu > Devices > My Devices.
- Select your doorbell.
- scroll down until you find the Wi-Fi Channels field.
- tap on this option for an easy overview of all nearby networks compatible with your device.
4. Keep the EufyHome app up to date
Keep the EufyHome app up to date for an optimal user experience. For iPhone users, try disabling location services temporarily and then restarting your modem and router – it might be just what you need!
Troubleshoot Eufy doorbell won’t connect to Homebase
Connecting the Eufy Doorbell to Homebase presents a common challenge for many users. Navigating installation and setup can be tricky, but with knowledge of the correct steps, it’s possible to avoid issues along the way.
Are you having trouble connecting your product to Homebase? If the display is showing a yellow ring, don’t fret! We have some steps that can help get everything back up and running.
- A simple reset of your Doorbell may be all you need to get it up and running again. Different models require different methods, but almost all can easily be done by pressing the sync button 5 or more times in quick succession – giving you peace of mind without much effort!
- Keep your Homebase application up-to-date and functioning optimally by ensuring the most recent version is installed. For a complete refresh, make sure to reset it back to its factory settings using the dedicated button!
- Now that each device has received the necessary individual care and attention, it’s time to bring them together. To establish a connection between both devices, you simply need to reconfigure their settings—and they’re ready for pairing!
