Having trouble connecting your Arlo doorbell to WiFi? There’s no need to fret. In most cases, the issue stems from your router and configuration, not the doorbell.
To get your device back online, follow the troubleshooting steps outlined in this guide. I’ll walk you through the process and help you restore your Arlo doorbell’s full WiFi functionality.
Arlo Video Doorbell Fails to Connect to Wi-Fi
If your Arlo Video Doorbell is having trouble connecting to your WiFi, there could be a few potential culprits. These include an unstable internet connection, incorrect login credentials, and buggy software. Another possibility could be an error during the setup process.
Arlo Doorbells are an excellent investment for home security, but they can experience connectivity issues from time to time. Fortunately, our team has solutions to help you troubleshoot these problems and get your doorbell connected to your WiFi in no time.
Troubleshooting Steps to Resolve Arlo Video Doorbell Connectivity Issues
To resolve the issue of the Arlo Doorbell not connecting to WiFi, try these troubleshooting methods.
1. Updating the Arlo App
It’s common for us to ignore updates on our phones, resulting in potential interruptions in app usage. However, staying up-to-date with app updates ensures optimal functionality. For those experiencing connection issues with their Arlo Video Doorbell, a simple solution might be updating the Arlo app.
2. Check WiFi Password
It’s essential to input the correct WiFi passwords for a proper connection with your Arlo doorbell. Noticeably, if you enter the wrong password, the router will not communicate with your device, leading to connection issues.
Likewise, it’s vital to update your wireless password in the Arlo app. If you’re facing connection issues after updating your password, verify that you are using the correct one, as passwords are case-sensitive.
Make sure to enter the connection details accurately and stay connected 24/7 with Arlo.
3. Verifying Arlo Device’s Network Connectivity
To troubleshoot camera connectivity, start by checking your network. To do so, enter your camera’s IP address in your browser. If you observe a live video feed, your camera is connected to the network, and the problem is probably related to your router or ISP. To resolve this, unplug your router from power for a minimum of one minute, then reconnect it. Next, unplug your Arlo device from power for at least one minute, then plug it back in. Once both devices have been reset, try connecting them again. This should resolve any connectivity issues you were experiencing.
4. Switching Routers
If your Arlo Video Doorbell is not working after switching routers, it may need to be re-paired. Unlike other devices that may reconnect automatically, the doorbell requires manual pairing for proper functionality.
5. Checking Your Router
To troubleshoot your Wi-Fi connection, check if your router’s Wi-Fi settings have been turned off unintentionally. Ensure that all the lights on the router are blinking and monitor if there are any unusual patterns in their behavior. Additionally, make sure that Wi-Fi signals are strong near your doorbell. Test the network by connecting your smartphone or laptop to the Wi-Fi and determine if the issue lies with the Wi-Fi connection.
6. Ensure Proper Bandwidth
Are you struggling with WiFi connectivity issues on your Arlo devices? The likely culprit could be a slow internet connection. It’s important to consider each individual Arlo device’s unique bandwidth requirements in order to ensure adequate connectivity for all devices. Take steps to ensure proper bandwidth allocation for optimal performance.
7. Choosing the 2.4 GHz Band
Home wireless networks can either be 2.4 GHz or 5 GHz, with the latter being faster but having a limited range. However, it is essential to note that Arlo Video Doorbells only work when connected to a 2.4 GHz Wi-Fi network. If you are having connectivity issues, it could be due to this requirement.
For optimal performance, switch your router to the 2.4 GHz band if you’re not already using 5 GHz. Follow these simple steps:
- Connect your laptop to the Wi-Fi router and open a web browser.
- Visit the IP address listed on the sticker on the back of your router to log in to the router settings page.
- In the Wireless settings page, switch the Wi-Fi band to 2.4 GHz only.
8. Checking the Location of your Router
To ensure a strong connection, the Arlo doorbell camera requires proximity to your wireless signal. Locate the ideal placement for your camera by utilizing resources such as the Wi-Fi Analyzer tool if you’re uncertain of your router’s whereabouts.
9. Restarting your Router
Sometimes, restarting your router can solve the problem. Follow these easy steps to reboot:
- Turn off your router.
- Disconnect it from the power outlet for 60 seconds.
- After a minute, plug it back in and turn it on.
10. Resetting Arlo Doorbell
Resetting your Arlo doorbell is easy. Simply remove it from the mounting bracket by using the paper clip or release pin that came with your Arlo doorbell. Insert it into the tiny hole at the bottom of the doorbell mount.
To reset your Arlo Doorbell, simply press and hold the reset button, located in the center between the wired terminals, with a paper clip for 15 seconds. Once the reset is complete, the light on the front of the doorbell will rapidly blink white, indicating that it is ready to be set up again. To do so, open the Arlo Secure app on your smartphone and select “Add New Device”. Choose “Doorbells & Chimes” and select your doorbell model on the next screen. Follow the step-by-step instructions to complete the setup process.
